Hospitality and Hotel Management

Hospitality and Hotel Management

What do you study in Hospitality and Hotel Management?

Hospitality and Hotel Management prepares you to manage accommodation and hospitality experiences with a comprehensive view of the business. It combines operations, customer service, team leadership and strategy to help you understand how a hotel or tourist establishment works from the inside.

  • You will learn to manage accommodation operations: reception, bookings, rooms and service quality
  • You will study how to improve the guest experience before, during and after their stay
  • You will discover hotel management, revenue management and pricing tools
  • You will explore how to lead teams in service-intensive environments with demanding operational requirements
  • You will work with hotel technology, distribution channels and accommodation management systems

This subfield can lead to work in hotels, resorts, hotel chains, holiday apartments, accommodation management companies, hotel consultancy or your own projects in the hospitality industry.