Tourist guidance, information and assistance · Institut d'Hoteleria i Turisme

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Institut d'Hoteleria i TurismeBarcelona
Institut d'Hoteleria i Turisme
Tourist guidance, information and assistance at Institut d'Hoteleria i Turisme (Institut d'Hoteleria i Turisme, Barcelona): photo 1
Languages
Català
Español
InstitutionPublic
Modality
On-site 🏫
FamilyHospitality and Tourism 🏨

Presentation

General information about the degree

This higher-level vocational course prepares you to plan, promote and inform about tourist destinations. You will learn to guide and look after travellers, to deal with unexpected problems and complaints, and to offer careful service that makes visitors want to come back. Once you finish, you will be ready to work in the tourism sector in its broad sense.

In the modules you will study the structure of the tourist market, protocol and public relations, tourism marketing, the resources of each area and the design of tourist products. You will also work on tourist information services, guiding and assistance processes, and two foreign languages, English and a second language. You could work as a local or tour guide, a tourist information officer, a tourism promoter, or an assistant at fairs and congresses, or in stations, ports and airports. There are also jobs in tourism consultancy firms and in local tourism development.

This suits you if you enjoy talking with people, imagining new places and looking after the heritage of your area. It will also work for you if you like organising things and solving problems calmly.

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Explore its fields of study

Every programme in the fields this degree belongs to

Higher Vocational Training

Tourist Guiding, Information and Assistance

If you love travelling, discovering cultures and connecting with people from around the world, this vocational programme prepares you to become the professional who makes every tourist experience memorable. You will learn to guide, inform and assist travellers with confidence, creativity and outstanding service. You will learn about the structure of the tourism market and how destinations operate globally You will master communication, protocol and public relations techniques You will learn to design tourism products and apply marketing strategies You will identify and assess cultural, natural and heritage tourism resources You will gain practical experience guiding and assisting on visits, transfers and at transport terminals Upon completion, you will be able to work as a local guide, tourist information officer, destination promoter, tourism development officer or assistant at airports, ports and stations, among many other career options.

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Hospitality and Tourism

The Hospitality and Tourism vocational field opens the door to one of the most dynamic sectors with the greatest international reach. If you are passionate about food, travel, or looking after people from around the world, you will find your path here. Cooking and pastry techniques, and restaurant management Organising events, travel, and tourism experiences Customer service and communication in several languages Managing tourist accommodation and travel agencies Hands-on placements in hotels, restaurants, and companies in the sector You will become part of a sector that never stands still, with job opportunities in Spain and every corner of the world.

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Grade D

Higher Vocational Training

The Advanced Vocational Training Programme (CFGS) is the highest level of vocational education, designed for those who want to become advanced technicians with thorough, specialist training. Over two years, you gain advanced knowledge and real-world skills in your chosen sector. Advanced technical and practical training in your professional field Specialist modules combining applied theory with real workplace experience Development of management, analysis and decision-making skills The option to transfer credits and gain direct access to university Once you finish, you can enter the job market as an advanced technician or continue your education at university with recognised advantages.

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